An Official Trip to Sydney

Zurich Australia have had successes in the SME segment for many years. The fact that they were voted by the National Insurance Brokers Association ( NIBA ) for two years in a row speaks for itself. Zurich Malaysia had ambition to harness this segment and it is only logical that we make a trip to Sydney to study the model implemented in Australia. We came away impress with what we saw. It is a fast flow model with a dynamic automated system at the core supported by an Express team on the same platform. Australia had offered assistance in doing a study with a suitable recommendation which they subsequently did. Today, we had successfully roll out that model, thanks to Australia.
The pictures below is just to document our visit that was made from 29.9.2013 to 4.10.2013.

 The study team comprise of Daniel, Raymond Wong and I ( not in pic )

 Sandy, Poh Yong and Kevin.

 The view from my hotel window. 

 Having a lunch break on the first day.

 It was at a coffee place nearby the office.

 Continuing day 1 session with Australia SME  team.

 The host, Andrew.

 With Andrew at the meeting floor.

 Back to the Hotel Harbourview.

 Our host took us to a restaurant nearby.

 Thanks for the wonderful evening.

 The Sydney office at Blue Road.

 Second day meeting. A short walk to the office.

 With Nick Self, the XUC team.

 The Xpress Underwriting Center.

 Walking back to the hotel after a whole day session.

Harbour View Hotel is a short walk from the office.

 Day 3; With Brain and Elizabeth, the Marine Underwriters.

 Lunch break at a cafe nearby.

 Having an intense conversation with Daniel.

 The final day we went to Cyren Restaurant at Darling harbour.

Peter Jones hosted a nice dinner for us.

 The night view of the harbour is fabulous.

 This is certainly a nice place for food and drinks.

 We adjourned to a water hole nearby.

 Having a drink with Peter and Leesa.

 Chee Yen and Kevin sending some nice pics to colleagues. through the chat site.

Daniel having a good chat with the hosts.

It was a wonderful evening at the harbour.

 We took an extra day off to do some sightseeing.

 A nice jetty neatrby the hotel.

 Raymond walking back to the hotel

 Kevin is right behind.

 followed by the girls.

 Taxi service are always available,

 Ferry service is a common means of transportation to places situated around the inland waterways.

 Sydney's location has many residences and office around the waterways.

 The ferry ride is comfortable.

 And the view is fantastic.

 Tourist and daily commuters use it. 

 You have the view of the Sydney Opera House.

 And the Sydney bridge adjacent to it.

 We took our ferry from Circular Quay

 And was headed towards Manly.

 It's a cool and breezy cruise.

 We were greeted with an overcast sky at Manly.

 We went into a shop to get some souvenirs for friends and colleagues.

 There's a lot to choose from.

 It was still raining but we had to leave after having lunch at Manly.

 Back to Circular Quay.

 A street performer near the jetty.

 At the Sydney Opera House.

 Picture here is a must.

 Walking towards the Sydney Tower.

 Another street performer at the pedestrian mall.

 We had lunch at a food court at the mall inside Tower building.

 Waiting for the food to arrive can be a sleepy experience.

 The view from the tower.

 You can see most of the city from up here.

 A view of the Circular Quay from here.

 Another harbour on the opposite side.

 View of a park below.

Sydney is indeed a beautiful trip. There is more to see than just one day but this official trip give us a glimpse of what Sydney has to offer.

I'll be back for sure to spend a longer time here. To enjoy Sydney, it has to be on personal trip.